A removals and storage company said it was “heartbroken” after a large fire resulted in customers’ possessions being lost.
Fire crews from Norfolk and Suffolk were called to Britannia Alan Cook, on Pinbush Road in Gisleham, Lowestoft, at about midnight on Monday.
In a statement on Facebook, the company said: “We are heartbroken by the far-reaching impact this has had on the livelihoods of our valued customers, our dedicated staff, our family business.”
Suffolk Police has been treating the incident as suspected arson and the investigation is ongoing.
The company said: “To anyone whose possessions that may have been lost, please accept our most heartfelt and sincere apologies.
“We did everything we could to protect your belongings, both before and during the fire, but heartbreakingly, it was not enough.”
Suffolk Police has appealed for witnesses and dashcam footage that can assist its investigation.
